Shipping policy
Shipping Policy
Processing Time
All orders are custom printed on premium fabrics. Please allow [1-3] business days for processing before your order is shipped. Processing times may vary depending on the product and current demand. We strive to ensure your order meets our high standards of quality and is delivered to you as quickly as possible.
Shipping Rates & Delivery Times
Shipping rates and delivery times are calculated at checkout based on your location and the selected shipping method. We offer various shipping options, with estimated delivery times as follows:
- Standard Shipping: [Estimated Delivery Time, e.g., 2-5 business days within the U.S.]
- Expedited Shipping: [Estimated Delivery Time, e.g., 2-3 business days within the U.S.]
- International Shipping: [Estimated Delivery Time, e.g., 10-30 business days]
Please note that delivery times may vary depending on the destination and any delays within the carrier's network.
International Shipping
We offer international shipping to most countries through our global network. Delivery times vary depending on the destination. International customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in their country.
Order Tracking
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. Please allow 24-48 hours for the tracking information to update.
Shipping Delays
While we strive to meet all estimated delivery times, delays can occasionally occur due to factors beyond our control, such as inclement weather, customs processing, or carrier delays. We appreciate your understanding and patience in these situations.
Missing or Lost Packages
If your tracking information indicates that your package has been delivered but you have not received it, please check with your neighbors or contact your local postal service. If you are still unable to locate your package, please contact us at information@rileyink.com, and we will assist you in resolving the issue.
Contact Us
If you have any questions about our shipping policy or need further assistance, please feel free to reach out to us at information@rileyink.com. We’re here to help!